Help & Support

Find answers to common questions and get help with Showesome Screen Recorder

Quick Start Guide

Get up and running in minutes

1. Install

Add the extension to Chrome from the Web Store

2. Choose Mode

Select screen, camera, or both for your recording

3. Record

Click the button or use Alt+Shift+S to start

4. Download

Preview and download your MP4 recording

Frequently Asked Questions

Common questions and answers

How do I install the extension?

Click the 'Add to Chrome' button on our website or visit the Chrome Web Store. The extension will be installed automatically and appear in your browser toolbar.

What recording modes are available?

You can record Screen Only, Camera Only, or Both Screen and Camera simultaneously. Choose the mode that best fits your needs.

What video quality does the extension support?

The extension records in 1080p at 60fps with VP9/VP8 codec support and optimized 8-10 Mbps bitrate for professional quality recordings.

How do I use keyboard shortcuts?

Use Alt+Shift+S to start/stop recording, Alt+Shift+P to pause/resume, and Alt+Shift+C to cancel recording. For Focus Mode: double-tap Cmd/Ctrl to activate, ESC or double-tap again to deactivate. These work from any tab.

What is Focus Mode and how do I use it?

Focus Mode is a revolutionary feature that highlights and zooms into specific page elements during recording. Double-tap Cmd/Ctrl to activate it, then click any element to focus on it with beautiful spotlight effects. Press ESC or double-tap Cmd/Ctrl again to deactivate. Perfect for tutorials and demos!

How do I activate and deactivate Focus Mode?

To activate Focus Mode: Double-tap the Cmd key (Mac) or Ctrl key (Windows). To deactivate: Press ESC or double-tap Cmd/Ctrl again. Focus Mode is only available during recording or when the tutorial is open.

How do I focus on specific elements in Focus Mode?

Once Focus Mode is active, simply click on any element on the page (buttons, text, images, etc.) to focus on it. The element will be highlighted with a beautiful spotlight effect and the page will smoothly zoom in to emphasize that element.

Can I focus on text selections in Focus Mode?

Yes! In Focus Mode, you can select any text on the page and it will automatically focus and zoom in on that text selection. This is perfect for highlighting important information or code snippets in your recordings.

Can I select a custom area to focus on?

Absolutely! In Focus Mode, you can click and drag to select any rectangular area on the page. The selected area will be highlighted and zoomed in, giving you precise control over what your audience sees.

What visual effects does Focus Mode provide?

Focus Mode provides several stunning visual effects: spotlight highlighting around focused elements, smooth zoom animations, cursor changes to indicate focus mode is active, and dimming of non-focused areas to draw attention to your selected content.

Where are my recordings stored?

All recordings are stored locally on your device. We never upload or access your recordings - your privacy is guaranteed.

How do I download my recordings?

After recording, you can preview and download your recording as an MP4 file. The extension automatically converts WebM to MP4 for universal compatibility.

Can I record audio with my screen?

Yes! The extension supports high-quality 48kHz stereo audio recording with noise suppression. You can choose your microphone from the settings.

What happens if I run out of storage space?

The extension uses smart storage management. When storage reaches 85%, it keeps your 5 most recent recordings. At 95%, it keeps your 2 most recent recordings.

Troubleshooting

Solutions to common issues

Recording doesn't start

Make sure you've granted the necessary permissions (screen capture, camera, microphone) when prompted. Try refreshing the page and starting again.

No audio in recording

Check that your microphone is selected in the extension popup and that the audio toggle is enabled. Also ensure your browser has microphone permissions.

Poor video quality

The extension automatically uses optimal settings, but make sure you have a stable internet connection and sufficient system resources available.

Keyboard shortcuts not working

Make sure the page is focused (click anywhere on the page first). The shortcuts work from any tab once the extension is active.

Extension not appearing

Check that the extension is enabled in Chrome's extension manager (chrome://extensions/). If disabled, click the toggle to enable it.

Still Need Help?

Can't find what you're looking for? We're here to help you get the most out of Showesome.

Contact Support

Email us at support@showesome.com and we'll get back to you within 24 hours.